Problem-Solving Manager™

The Four Elements of Effective Thinking™
The Four Elements of Effective Thinking™

Improve productivity and effectiveness, by making better decisions faster through the use of skilful thinking.

Knowledge and Skills Acquired

  • Discover Effective Intelligence™ (EI™)– how to understand and describe thinking
  • Use EI to identify right thinking
  • Learn how to use a set of provided tools to solve everyday problems in a creative way


  • Instruction is based on step-by-step building of knowledge and skills over the course of the class, using case studies, exercises, worksheets, and planning opportunities. Some of the programs use video support.
  • Models – Each of the Leadership Suite™ programs features a fully functional behavioural model that summarizes the key elements of the skills taught and facilitates their use.
  • Each program has a small amount of pre-class work that asks participants to bring real-life problems to be solved.
  • Each program includes individual, small group and large group activities.
  • Embedded within each program is a common methodology that teaches participants to Prepare, Listen, Adapt and Navigate (PLAN™) through tasks and situations.

Contact Us

For more information on how The Problem-Solving Manager can help you, please contact:

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